Top 5 MOST frequently asked questions:
1. How do I cancel my membership?
Requesting to cancel is easy: drop by the studio, call or email with your request. You will receive confirmation of your cancelation request via email. We need 10 DAYS NOTICE before the end of the month in order to cancel for the upcoming month.
2. Do you have changing rooms and lockers? Where can I store things during class?
We do have changing rooms at both locations. While we don’t have lockers, both studios have ample space to hang coats/jackets and bags while you are in class.
3. Do you have shower facilities?
Currently we don’t have showers at either of our locations, however we are working on expanding our facilities to include (among other things) showers and lockers.
4. Do you have childcare during your classes?
At this time Community Fitness does not offer child care. Children are not allowed to be in the studio while class is in session. Children can sit in the foyer with a quiet activity, however, our desk staff will attend to their regular duties and cannot be responsible for children in the foyer).
5. Where should I park?
There is ample street parking surrounding both studios. Please check for an official sign if you are unsure about a parking space. We cannot be held responsible for parking violations incurred while you are in class.
More questions? Check out these additional topics:
Classes
1. What types of classes do you offer?
With everything from Zumba® and BODYPUMP™ to Barre and Cycling, Community Fitness offers a variety of group fitness options to suit many different needs. We have 80+ classes between our two studios and over 15 fitness formats available. Please visit our schedule to learn more.
2. Do I have to be a member to take class?
All classes are open to anyone who wants to participate! You can drop-in, purchase a 10 Class Pass or set up a Monthly Membership. Choose the option that is right for you, that reflects how often you wish to visit.
3. If I don’t know much about dance, will I be okay in Zumba®?
You will find participants of all ages and fitness levels in a Zumba®? class. You don’t need to have a background in dance. The best advice for a first-time participant is to keep moving. The more you visit, the better you will get at following choreography. Zumba® is about having fun while getting fit.
4. I’ve never lifted weights before. Is BODYPUMP™ going to be hard?
BODYPUMP™ is a great way to add strength training to your workout. This class is truly all-levels, as you can add as much or as little weight to your bar for each activity. If you are new to BODYPUMP™, plan on arriving 5-10 minutes early. Our desk staff will introduce you to the instructor and help you set up your equipment for class.
5. I’m out of shape. Is it safe for me to exercise at Community Fitness?
We believe that regular exercise is part of a healthy lifestyle. Please consult with your doctor before taking classes with us if you are pregnant or are being treated for any health issues, such as back or joint pain, obesity or diabetes. When you first come to class, you will answer a quick health questionnaire. If you have any of the health issues that we’ve identified, we will ask for a follow-up signature from a health professional. This ensures that you can safely participate in class.
6. What should I wear to class?
Classes at Community Fitness are very casual. Wear comfortable workout clothes—clothes that you can move in. Some of our classes, Barre, Nia and Yoga for example, are done barefoot, but most classes require some form of athletic shoes. We ask that you refrain from using personal products (perfume, cologne, etc.) with a strong scent.
7. Can I watch class?
At the Roosevelt studio, we have dual projector screens that are visible from the bench in our foyer. At the 65th street studio, we have a slightly opaque blind that you can glance through to get a sense of the class. Generally, we ask visitors to refrain from looking directly into classes as it can make people feel uncomfortable because, you know, they’re being watched.
Pricing & Membership questions? See here.
Events & workshop questions? See here.
CF Rentals & private bookings? See here.
Miscellaneous:
1. Help! I want to expand my fitness wardrobe! Does Community Fitness sell merchandise?
It’s coming very soon. We are currently expanding our resources and hope to sell such items in the future within our studio and online.
2. What about música?
We hear you! Also coming soon! You will be able to purchase songs from our instructors’ playlists directly through our CF Store. Stay tuned! ☺
3. Is it safe to leave my belongings in my car?
Never leave valuables in your car, as car break-ins have occurred in the past. We offer storage space in both studios.
4. Do you have a lost and found?
We store all items that we are left at our studios at the Roosevelt studio. Please drop by during business hours or contact our staff and let them know what you are looking for. It is our policy to hold lost items for two months and then donate unclaimed items to a local charity.
Still stumped? Please contact us and we’ll get right back to you.
Call: 206.523.3363
Email: frontdesk@communityfitness.com
