Membership FAQ

What’s Included?

Unlimited group fitness classes at all three of our studios. With more than 120 classes per week, nearly 30 formats, and an array of top-notch instructors who all bring their personal touch to group fitness, you’re sure to find classes that make your membership worthwhile.

*Membership does not include special events, workshops, or series classes. But don’t let that stop you! If you haven’t noticed, we’ve always got something fun going on at Community Fitness. Tickets are usually available for purchase ahead of time. Check out our events page, sign up for our newsletter, or follow us on Facebook to stay up-to-date.

The Fine Print

ACCOUNT SET-UP FEE:
There is a one-time account set-up fee of $20 to start your membership. If you ever cancel and restart your membership, you won’t pay it again.

AUTOMATIC MONTHLY BILLING:
Our membership is a recurring, automatic monthly membership — you can use either a credit card or direct withdrawal from an account. When you first start, we pro-rate the monthly charge. If you sign up on the 10th, for example, you’ll pay from the 10th to the end of the month. From then on, we automatically bill you on the 1st of each month, unless you request to cancel.

CREDIT CARD FEE: There is a $2.50 credit card transaction fee added to autopay memberships that pay via credit or debit card. You can avoid this fee by paying via a direct withdrawal from your checking account. Just bring us a voided check any time to set this up.

ONE MONTH COMMITMENT:
We ask all our members to commit to one full calendar month when they join. Let’s say you start on March 15. Your “full month” would be April. After this period, you can stop your membership for any upcoming month.

CANCELLATIONS:
Requesting to cancel is easy! Email your request to accounts@communityfitness.com and include your full name and phone number. You will receive confirmation of your cancellation via email. We need 7 DAYS NOTICE before the end of the month in order to cancel for the upcoming month.

RESTARTING:
When you’re ready to restart your membership, just attend class and let the front desk staff know when you sign-in. We’ll make sure your billing details are up-to-date, and will pro-rate you for the remainder of the month. Regular billing will resume on the first of the next month. There’s no fee to restart! 

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