Class Cancelation Policy
In-Studio Class Cancelation Policy:
Clients must cancel registration utilizing the online scheduling system. Cancelations are permitted up to 4 hours prior to the class start time (early cancel). When early canceling, Single Class and 10-Class Pack payments are refunded back to the client’s account for future use. Payment for late cancelations (less than 4hrs before class) and no-shows will not be refunded or credited back to the client’s account. Clients with Monthly Memberships who “late cancel” or no-show will be charged an $8 fee for each occurrence.
The “cancel a class” button below will take you to the Community Fitness MindBody login page to access your In-Studio Account. Once you’re logged in, click the “Schedule” link to review your bookings and/or to cancel your reservation.
Waitlist:
To ensure proper notice is given, a waitlister will only get added to the active roster when there’s an “early cancel” roster spot opening (a cancelation that occurs 4hrs or more before class). Which also means, clients can only add themselves onto the waitlist 4 hours or more prior to the start of class. As soon as the time becomes less than 4 hours prior to class, the waitlist is no longer utilized and is deleted. Please note that clients moved from the waitlist into class are subject to the normal 4-hour cancellation policy and will not receive a refund if they “late cancel” or no-show. When a client “early cancels” their class registration, the first person on the waitlist will be automatically added to the class roster and notified via email (and text if desired). It is the client’s responsibility to look for this communication.
When a class is full, the “Register” button disappears 4 hours before class. If there’s a “late cancelation” (less than 4hrs before class), no one on the waitlist will be automatically moved into class. Instead, the “Register” button will reappear and that roster spot becomes available on a first come, first serve basis. Class registration officially ends 10min prior to class.
